Program: SAFe Scrum Master (SSM)

Duration: Three Full Days or Six Half Days

Overview

The SAFe® Scrum Master (SSM) course equips participants with essential knowledge of Agile development, Scrum fundamentals, and the role of the Scrum Master within the Scaled Agile Framework (SAFe). The program emphasizes practical skills, real-world application, and the ability to guide teams within an Agile Release Train (ART). Learners gain hands-on experience through activities, role-play, and examples that prepare them to effectively facilitate events, coach teams, and drive continuous improvement. Successful completion of the course and certification exam leads to global recognition and access to an ongoing professional learning community.

Who Should Attend

The course is suitable for professionals who want to enhance their ability to support Agile teams in enterprise settings. Ideal participants include:
• Project Managers
• HR Professionals
• Customer Support Specialists
• Engineers and Developers
• Consultants
• Teachers and Educators
• Anyone with leadership, problem-solving, and team facilitation experience

Prerequisites

• Foundational level, no formal prerequisites required
• A basic understanding of Agile concepts is beneficial but not mandatory

Exam Format

• Exam Duration: 90 minutes
• Question Type: Multiple choice, 45 questions
• Passing Score: 73%
• Accreditation: SAFe Scrum Master Certification upon successful completion

Delivery Mode / Training

• Instructor-led sessions (classroom or virtual live training).
• Interactive workshops and case studies.
• Exam-focused preparation with practice questions and test strategies.
• Access to online resources, templates, and reference materials.
• Flexible timing options across US, UK, Europe, Dubai, Middle East, India, and Asia-Pacific.

Topics Covered

1. Introducing Scrum in SAFe® (22–28%)
   • Agile and Scrum fundamentals
   • Agile Teams in a SAFe Enterprise
   • High-performing team characteristics
   • Team events overview
   • DevOps and Release on Demand

2. Defining the Scrum Master / Team Coach Role (26–30%)
   • Role characteristics and responsibilities
   • Agile team coaching techniques
   • Enabling team effectiveness

3. Supporting Team Events (17–21%)
   • Iteration planning and tracking
   • Team sync and backlog refinement
   • Iteration review and retrospective

4. Supporting ART Events (25–29%)
   • PI Planning and IP Iteration
   • Inspect and Adapt event facilitation

Learning Outcomes

By the end of this course, participants will be able to:
• Facilitate Agile team practices (25%) – Guide teams to effectively plan, execute, and deliver value.
• Support program-level execution (25%) – Enable alignment and synchronization across Agile Release Trains.
• Coach Agile teams (20%) – Improve collaboration, problem-solving, and continuous improvement within teams.
• Facilitate key SAFe events (20%) – Lead iteration, PI planning, and ART-level ceremonies.
• Develop enterprise-level agility mindset (10%) – Apply SAFe principles to foster adaptability and organizational alignment.